OurAI
A shopfront of your own, for Malaysian property agents.
Your shop. Your brand. Your customers — not a portal’s.
OurAI gives every property agent a branded shopfront at an address they control. Buyers and tenants browse that agent’s own listings and contact that agent directly — there is no portal in the middle, and no lead is resold to anybody.
About
OurAI is a tool for independent property agents in Malaysia. An agent publishes their listings to a shopfront carrying their own name, licence number and photographs. A customer who finds a home they like taps through to WhatsApp and messages the agent on the agent’s own number. The agent then works the conversation the way they always have.
Alongside the shopfront, the agent has a private workspace for their listings, enquiries and viewings. It is theirs alone — one agent’s records are never visible to another.
Operated by OURAI TECHNOLOGY, based in Cyberjaya, Selangor, Malaysia.
What it does today
- Publishes an agent’s listings to a public shopfront — their name, agency, REN or REA number, photographs, prices and areas. Nothing is published that the agent has not entered.
- Puts a WhatsApp link on each listing. Tapping it opens the customer’s own WhatsApp with a message ready to send to the agent’s own number.
- Keeps the agent’s listings, enquiries, viewings and notes in one private workspace.
- Matches an agent’s own listings against their own enquiries, and shows the agent the pairs worth acting on. The agent decides what to do with them.
- Uses AI to draft and to organise — pulling structured details out of an enquiry, writing a listing description. Drafts are shown to the agent, who edits and decides.
How WhatsApp is used
Every WhatsApp conversation begins with the customer. A listing carries an ordinary wa.me link — the same public link anybody can put on a website. Tapping it opens WhatsApp on the customer’s own phone with the agent’s number and a draft message. Nothing is sent until the customer sends it, from their own device, to a number that belongs to the agent and not to us.
That means no bulk messaging, no marketing broadcasts, and no automated replies going out under an agent’s name. If that changes, this page changes first.
An agent who does not want the WhatsApp links shown at all can leave their number unconnected, and no contact button appears anywhere on their shopfront.
Contact
Privacy Policy
Last updated: 11 August 2026
OURAI TECHNOLOGY operates the OurAI service. This policy explains what we hold, why, and how to make us delete it. It is written to be read, not to be survived.
What we hold
- Agent accounts. Name, email address, phone number, agency, and REN or REA licence number — entered by the agent, and shown publicly on their own shopfront because that is what the shopfront is for.
- Property and contact records. Listings, enquiries and viewing requests, including the name and phone number of the owner or customer they concern. Most of this is entered by an agent about people they are already working with.
- Forms you submit. What you type into a viewing request, an enquiry, or a review link on an agent’s shopfront.
- Opt-outs. If a number has asked not to be contacted, we keep that fact. It is the record that enforces the request.
We do not read your WhatsApp conversations. Messages between a customer and an agent go directly between their two phones and do not pass through us.
Why we hold it
To publish the agent’s shopfront, to keep their records, to match their listings against their enquiries, and to answer you when you contact us. Nothing here is sold, rented, or shared with another agent.
Who processes it for us
- Supabase — the database and sign-in.
- Vercel — hosting.
- Anthropic — the AI that drafts and extracts. Text is sent to be processed and is not used to train their models.
- Resend — email we send you.
- Google Sheets — only if an agent chooses to connect a spreadsheet as their own copy. Off unless they switch it on.
Each of these has its own privacy terms, which apply to data we route through them.
Your rights
You can ask for a copy of what we hold about you, or ask us to delete it — whether or not you have ever had an account with us.
Request deletion of your data →
You can also email hello@ourai.my. To stop WhatsApp messages from an agent immediately, reply STOP to any message — that takes effect at once.
Terms of Service
Last updated: 11 August 2026
By using the OurAI service operated by OURAI TECHNOLOGY, you agree to these terms.
Service description
OurAI publishes a branded shopfront for a property agent and keeps that agent’s listing and enquiry records. It does not send messages on an agent’s behalf.
The agent is responsible for what they publish
Listings, prices, photographs and licence details are entered by the agent. OurAI does not verify them, except where a page says explicitly that something was checked and states what was checked.
Acceptable use
No unsolicited bulk messaging, no spam, and nothing that breaches Meta’s WhatsApp Business Policy or Malaysian law — including the Personal Data Protection Act 2010.
Limitation of liability
The service is provided “as is”. OURAI TECHNOLOGY is not liable for indirect or consequential damages.
Governing law
These terms are governed by the laws of Malaysia.